Has there already been a prior connection?
- It is only possible to connect one unit at a time. Deactivate Bluetooth on other prior units connected and try to connect again.
- Check if the batteries are functioning. Replace with new ones if not. Use a Philips screwdriver for the battery cover.
- Try with another smartphone.
- Try to re-install the Aduro Smart Response App.
No prior connection?
- Check if your unit is connectable with Bluetooth Low Energy and is compatible with the app. See more here.
- Check if Bluetooth on your unit is switched on.
- Check if the batteries are working. Replace with new ones if not.
- Pull the primary air intake out to activate the ASR. As a precaution please make sure that the off switch (the one placed behind the primary air intake) clicks, eg. by activating it by hand. Then try to connect.
- Try with another smartphone.
- Try to re-install the Aduro Smart Response app.
In case the app does not appear when searched from an iPad, check if the setting is set on iPhone-apps instead of iPad-apps.